
Littlechild Dispels the Cult of Satisfaction
Julie Littlechild explains that to seriously drive referrals we need to get away from the "cult of satisfaction" and to look more deeply at what drives client loyalty.
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Julie Littlechild explains that to seriously drive referrals we need to get away from the "cult of satisfaction" and to look more deeply at what drives client loyalty.
I specifically say “make a referral to you” and not “give you a referral” because, when it happens naturally, a referral is not something a client gives you; a referral is something he gives a friend.
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10 Office Parkway Suite 300.
Pittsford, NY 14534 | 585-381-2662
© 2013-forever, Stephen Wershing.
All rights reserved.
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10 Office Parkway Suite 300. Pittsford, NY 14534 | 585-381-2662
Home | Contact Us | Login | © 2013-forever, Stephen Wershing. All rights reserved.